Payment Policy

tumahy.uk Payment Policy

1. Accepted Payment Methods
We accept the following secure payment options:

  • Credit/Debit Cards:
    VISA, Mastercard, Maestro, JCB, American Express, Discover, Diners Club, Union Pay
  • Digital Wallets:
    PayPal, Google Pay, Apple Pay
  • Flexible Financing:
    Klarna (installment/pay-later options)

2. Payment Processing

  • All transactions are processed immediately upon checkout.
  • Orders will commence fulfillment only after payment authorization is confirmed by your financial institution.

3. Currency & Fees

  • All prices are displayed in Pound (£) unless otherwise specified.
  • International transactions may incur currency conversion fees determined by your bank/payment provider. tumahy.uk does not control these charges.

4. Security Guarantee

  • Payments are encrypted via SSL/TLS technology.
  • We do NOT store full credit card details or sensitive payment data on our servers.

5. Order Confirmation

  • A payment receipt will be automatically emailed to you upon successful transaction.
  • Review order details in your confirmation email and contact support@tumahy.com within 24 hours for corrections.

6. Refunds & Disputes

  • Refunds will be issued to the original payment method within 5 business days.
  • Klarna payments follow Klarna’s refund policy outlined at klarna.com.

7. Failed Payments
If your payment fails:
① Verify card/billing details match your bank records.
② Contact your card issuer to approve international/online transactions.
③ Retry with an alternate payment method if issues persist.

8. Liability
tumahy.uk is not responsible for:

  • Bank/card network delays or errors.
  • Fraudulent transactions processed through verified payment gateways.

Contact Us

E-mail: support@tumahy.com

Phone：+86 18926423921